Return & Refund

We utilize USPS for all of our shipping needs.  There is a $8.00 flat shipping and handling fee.  All orders are typically shipped within 2 business days following the transaction. 

Once your order has shipped, you will receive an email confirmation that will include tracking number for your package.  Delivery times do not include weekends or holidays. 

All orders over $150.00 receive FREE USPS SHIPPING. 

Unfortunately, we do not offer international shipping at this time. 

At Red Velvet Boutique 100% satisfaction is our goal.  However, should you not be satisfied with the product you have received you may return for exchange or refund for full priced items within 14 days of receipt.  Please include your invoice. We do not accept merchandise that has been worn, washed, damaged, or soiled. All original tags must be attached.

Jewelry, Lingerie, Tights, Special Orders, Gift Cards, and Final Sale items are not returnable and are non-refundable

Items purchased at 40% off or more are FINAL SALE and are non-returnable and non-refundable. 

Items will be refunded to the original form of payment.

We reserve the right to refuse any exchange that does not meet our requirements including but not limited to any signs of wear, the smell of fragrances and smoke.